Return/Exchange, your RS Sunglasses with the following easy steps:
- Kindly submit the below Return/Exchange Request.
- Our team will be in contact to confirm receipt and let you know when your parcel will be collected.
- Please have your parcel ready for the courier in the same packaging as received.
4. Make sure the following is included:
- The RS Sunglasses safely packed into the plastic sleeve
- Outer packaging box
- Black RS box
- Hard shell triangular foldable case
- Soft pouch
- Polarised tester card
- RS cleaning cloth
- Mini screwdriver
*The courier will supply a waybill and flyer sleeve in case needed.
5. Once the package, with all the necessary items, has reached our team, we’ll begin processing your request:
- If it's a return, we’ll start the refund process.
- If it's an exchange, we’ll get your new pair on the way to you.
6. You’ll receive confirmation from our team once your refund or exchange has been processed.
- Please note: refunds can take up to 10 days to reflect in your account.
Please reach out if you have any further queries, we’re always here to assist